Help Center
Frequently Asked Questions
Answers about buying, renting, Money Protection payments, vendor selling, and getting support on A-Shopper.
Buying & Renting
4 questions
A-Shopper covers the full engineering and industrial space: power tools, hand tools, heavy machinery (excavators, loaders, generators), welding equipment, compressors, safety gear, scaffolding, and equipment rentals. If it's engineering or industrial equipment, you'll find it on A-Shopper.
Yes. You can chat directly with a vendor in-app to ask questions, negotiate pricing, or request a custom quote before you pay.
Once dispatched, you can track your delivery right in the app, powered by your logistics partner's tracking system. If your equipment doesn't arrive or doesn't match the listing, you can open a dispute in-app while your payment stays protected.
A-Shopper currently runs on the mobile app for iOS and Android. Download the app to browse, chat with vendors, and shop.
Still have questions?
Can't find what you need?
Reach our support team and we'll help you get unstuck.
